Shipping policy

At Pumpkin Patch, we offer free shipping on all orders within India. Here’s what you need to know about our shipping process:

1. Shipping Timeline

  • Orders are processed within 2 business days after confirmation.
  • Shipping typically takes 4-6 business days, depending on the delivery location.

2. Delivery Partners

  • We use trusted delivery services, including Shiprocket, to ensure safe and timely delivery.
  • Once your order is dispatched, you will receive a tracking number via email.

3. Shipping Locations

  • Currently, we only ship within India.
  • We do not ship to P.O. Box addresses.

4. Delivery Issues

  • If you experience any issues with delivery, please contact us at pumpkinpatch.alyx@gmail.com or +91 63631 75075.
  • If your order is marked as undeliverable, we will attempt to contact you and re-ship the item where possible.

5. Order Tracking

  • You will receive a shipment confirmation email with tracking details once your order is dispatched.
  • If you do not receive your package within the expected time frame, please reach out to us for assistance.

6. Changes to Shipping Policy

  • We may update our shipping terms periodically, and any changes will be reflected on our website.