Shipping policy
At Pumpkin Patch, we offer free shipping on all orders within India. Here’s what you need to know about our shipping process:
1. Shipping Timeline
- Orders are processed within 2 business days after confirmation.
- Shipping typically takes 4-6 business days, depending on the delivery location.
2. Delivery Partners
- We use trusted delivery services, including Shiprocket, to ensure safe and timely delivery.
- Once your order is dispatched, you will receive a tracking number via email.
3. Shipping Locations
- Currently, we only ship within India.
- We do not ship to P.O. Box addresses.
4. Delivery Issues
- If you experience any issues with delivery, please contact us at pumpkinpatch.alyx@gmail.com or +91 63631 75075.
- If your order is marked as undeliverable, we will attempt to contact you and re-ship the item where possible.
5. Order Tracking
- You will receive a shipment confirmation email with tracking details once your order is dispatched.
- If you do not receive your package within the expected time frame, please reach out to us for assistance.
6. Changes to Shipping Policy
- We may update our shipping terms periodically, and any changes will be reflected on our website.