Privacy policy

At Pumpkin Patch Design Studio ("Pumpkin Patch," "we," "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.


1. Information We Collect We collect both personal and non-personal data when you interact with our website:

  • Personal Information: Includes your name, email address, phone number, billing and shipping addresses, payment details, and order history. We collect this when you register, place an order, or contact us for support.
  • Non-Personal Data: Includes browsing activity, IP address, device details, and cookie-based analytics to enhance user experience and website functionality.


2. How We Use Your Information We use your information for the following purposes:

  • Order Processing: To process, fulfill, and ship your purchases while keeping you updated on order status.
  • Customer Support: To assist with inquiries, troubleshooting, and issue resolution.
  • Service Enhancements: To improve website performance, user experience, and product offerings based on user interactions.
  • Marketing Communications: To send promotional emails and special offers (only if you opt-in). You can unsubscribe anytime.
  • Legal and Compliance Obligations: To adhere to regulations, prevent fraud, and cooperate with legal authorities when required.


3. Sharing Your Information We do not sell or rent your personal information. However, we may share it with:

  • Payment Processors & Delivery Partners: To complete transactions and deliver products.
  • Legal Authorities: When required to comply with legal requests such as subpoenas or court orders.


4. Data Security We implement strict security measures, including encryption and secure servers, to protect your personal information. However, while we strive for absolute security, no online platform is completely immune to threats.


5. Your Rights You have the right to:

  • Access and update your information through your account settings or by contacting us.
  • Opt-out of marketing communications by using the unsubscribe link in emails.
    Request data deletion subject to legal and operational obligations.


6. Changes to This Policy We may update this policy periodically, and any changes will be posted on our website.