Refund policy

At Pumpkin Patch, we strive to deliver high-quality products. If you receive a damaged or defective item, please contact us within 48 hours of delivery at +91 63631 75075 or pumpkinpatch.alyx@gmail.com.

1. Returns & Exchanges

• Eligibility: Returns are only accepted for defective, damaged, or incorrect items.
  Condition of Return: The item must be unused, in its original packaging, and returned within 15 days of delivery.
• Return Process: Send us an email with your order details and images of the defective product. We will assess and guide you on the next steps.
• Replacement Policy: If your return is approved, we will send a replacement free of charge.
• Privacy Policy: Click here to view our Privacy Policy

2. Refunds

• No Refunds: We do not offer refunds; all sales are final.
• Resolution Process: If you have an issue, we will work with you to find a solution.
• Return Shipping: The cost of return shipping is the responsibility of the buyer.

3. Contact Us

For any questions regarding returns and refunds, reach out to us at pumpkinpatch.alyx@gmail.com.